Privacy and Security

This Privacy Notice is provided on behalf of Benefit Harbor LP, (referred to as “Benefit Harbor”).

At Benefit Harbor, our customers’ trust and privacy are extremely important to us. We strive to deliver the highest quality data management services and insurance products while protecting the privacy and security of employees’ personal information. This Privacy Notice explains our current policies and practices regarding nonpublic personal information in our current records.

Types of Information We Collect
We collect nonpublic personal information about employees in order to evaluate and serve their insurance needs, develop and offer new products or services, and fulfill other operational, legal and regulatory requirements. This information includes:

  • Information obtained directly from the employer (such as information on applications and other forms submitted to us, including: name, address, social security number, employer information, etc.);
  • Information related to transactions with us and/or our affiliates (including your insurance coverage selections and premiums, etc.);
  • Information we receive from nonaffiliated parties.

Limits on Sharing Information
We only transmit employee-specific information to third parties for which we have received express permission from the employer, or employer representatives, to do so, including:

  • To insurers and other service providers in order to perform a business, professional or insurance transaction authorized or directed by the employer/employee (such as insurance companies, underwriting companies, agents, claims representatives, insurance support organizations, securities brokers or dealers, etc.).
  • As required or permitted by law.

Measures We Take to Protect Information
We maintain appropriate physical, electronic and procedural safeguards to protect the information we collect about each employee. Our policies restrict access to such information to employees and individuals who need to know the information to service the account or provide products and services.

Benefit Harbor deploys the latest in firewall technology and architecture security to protect the data of its customers. We use virus protection, intrusion detection and other security-enhancing software, directory management and password protection on database access for employees, compliance audits, backup and recovery procedures, employee training and other procedures to help safeguard nonpublic information.

The system is monitored 24 hours a day, 7 days a week for any type of unauthorized access or denial of service attacks to the site. Additionally, IBM Security Services executes ethical hacks on our site monthly to expose any vulnerability and provide protection services if a weakness is found. We also require third parties engaged to provide support services to us to conform to our privacy standards.

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged electronically via our system, and have implemented security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected.

To Review Your Information
You have the right to review your data in our records by making a written request to Benefit Harbor. If you believe any information in our records is incorrect, you may request in writing that the information be amended, corrected or deleted. We will investigate and amend, correct or delete the information you believe is incorrect if we can substantiate the error.

Scope of this Privacy Policy
We apply this privacy policy to the nonpublic information that we collect for current and former customers of Benefit Harbor. This privacy policy only applies to Benefit Harbor. It does not apply to your relationships with other financial service providers that are not affiliated with Benefit Harbor such as insurance companies that it represents or from which it requests or obtains insurance products/services for you. Their privacy policies and information practices govern how they collect, use and disclose information about you.

We reserve the right to amend, modify or supplement our privacy policy at any time in accordance with applicable law. If we make changes to our privacy policy, we will provide you with a copy of a revised Notice as required by applicable law. If you are concerned about how your information is used, we encourage you to check our Web site periodically.

How to Contact Us with Questions or Opt Out Requests
If you have any questions about our privacy policy or the information about you contained in our records or wish to exercise other rights described in this notice, please address your written request to via U.S. mail to
Benefit Harbor, 14785 Preston Road, Suite 470, Dallas, TX 75254 or via facsimile to 972-701-6920 or telephone us at 972-701-5900.